Terms of service
Terms of Service – DESYLO
Last updated: January 8, 2026
Welcome to DESYLO™.
The terms “we”, “us”, and “our” refer to DESYLO, a brand owned and operated by Bengal Edge Global Private Limited.
DESYLO operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a curated shopping experience. Our Services are powered by Shopify, which enables us to host and operate the online store.
These Terms of Service (“Terms”), together with our policies referenced herein, describe your rights and responsibilities when you access or use the Services.
By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy and Refund Policy. If you do not agree, please do not use the Services.
SECTION 1 – ACCESS & ACCOUNT
By using the Services, you confirm that you are at least the age of majority in your jurisdiction, or that you are using the Services under the supervision of a parent or legal guardian.
You may be required to provide personal information such as your name, email address, billing and shipping address, and payment details. You agree that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Accounts may not be transferred, sold, or assigned to another party.
SECTION 2 – PRODUCTS
We make reasonable efforts to display product details accurately. However, actual product appearance may vary due to device settings or natural variations in food products.
We do not guarantee that product descriptions, images, or other content will meet your expectations. Product availability, descriptions, and pricing are subject to change without notice. We reserve the right to discontinue any product at any time.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. DESYLO reserves the right to accept or reject any order at its discretion.
An order is considered accepted only after payment is successfully processed and order confirmation is issued. Once accepted, cancellations may not be possible.
All returns and refunds are governed strictly by our Refund Policy.
Orders are for personal or household use only and may not be resold or exported without prior written consent.
SECTION 4 – PRICING & BILLING
Prices are subject to change without notice. The price charged will be the price displayed at checkout at the time of order placement.
Prices may exclude taxes, shipping, and handling charges unless otherwise stated. You agree to provide accurate and complete billing information and authorize us to charge your selected payment method.
SECTION 5 – SHIPPING & DELIVERY
Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by shipping partners, customs, or circumstances beyond our control.
Risk of loss passes to you once the product is handed over to the delivery carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including trademarks, logos, text, images, graphics, and designs, is the property of DESYLO or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or exploit any part of the Services without prior written permission.
“DESYLO™” and related branding are trademarks of Bengal Edge Global Private Limited. Shopify trademarks belong to Shopify Inc.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available.” We do not control or endorse such tools and are not responsible for any issues arising from their use.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Use them at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
DESYLO is powered by Shopify; however, all transactions are between you and DESYLO. Shopify is not responsible for any sales, products, or disputes related to your purchases from our store.
SECTION 10 – PRIVACY
Your use of the Services is subject to our Privacy Policy, which explains how we collect and use personal information.
SECTION 11 – FEEDBACK
Any feedback, reviews, or suggestions you submit may be used by us without restriction or compensation. You confirm that such feedback does not violate third-party rights.
SECTION 12 – ERRORS & OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice, including after an order has been placed.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, to infringe intellectual property rights, transmit harmful code, or engage in abusive or misleading conduct.
SECTION 14 – TERMINATION
We may terminate or suspend access to the Services at our discretion without notice. Obligations incurred prior to termination will survive.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, DESYLO shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless DESYLO, Shopify, and their affiliates from claims arising out of your use of the Services or violation of these Terms.
SECTION 18 – SEVERABILITY
If any provision of these Terms is held unenforceable, the remaining provisions will remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and DESYLO and supersede all prior agreements.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign our rights without restriction.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of India, and courts located in West Bengal, India shall have exclusive jurisdiction.
SECTION 22 – CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the Services after changes constitutes acceptance.
SECTION 23 – CONTACT INFORMATION
For questions regarding these Terms, contact us at:
Email: support@desylo.com
Brand: DESYLO™
Legal Entity: Bengal Edge Global Private Limited
GSTIN: 19AAOCB1025H1ZR
Registered Office:
Hazi Para, Dogachhi
Nadia, West Bengal – 741152
India